(31 reviews)

Company Profile

Company overview

Website

Factory X

Industry

Fashion Retail & Department Stores

Specialities

Creative, Innovative, Dynamic, Iconic, Diverse

Company size

101-1,000

Primary location

63 Victoria Crescent, Abbotsford VIC 3067 Australia

The company is an entity based in Australia that is primarily engaged in the production and distribution of clothing apparel. It started its operations in April of 1997. The company's registered business office is strategically located in Abbotsford, Australia. The company is principally involved in producing a wide range of products, which include apparel accessories and homewares. The company offers these products to distributors, retailers, and the general public. The company has its active operations within the country.

Reviews overview

1.931 ratings in total

5

4

1

3

4

2

1

20

51%

Rate salary as high or average

26%

Employees recommend this employer to friends

What’s it like working at Factory X?

AI summary of recent reviews

Factory X employees consistently praise their immediate team members and store-level colleagues, highlighting the genuine and supportive nature of their co-workers. The customer interactions are generally positive, and staff appreciate the clothing allowances and discounts provided by the company.

However, there are opportunities for improvement in several areas. The management structure faces challenges with communication and support systems, while staff report experiencing high pressure and unrealistic expectations without adequate support. The business processes and systems could benefit from better organisation, and there is room for enhancement in training and development opportunities for employees.

Is this AI summary useful?

Recent reviews

1.0

Sales Assistant

Jul 2025

All Melbourne VICLess than 1 year in the role, former employee

appalling, stay well away!

The good thingsI got a staff discount on clothing

The challengesTerrible management from store and area managers, really unsupportive and unkind. I was not trained at all, then shamed and penalized because I didn't do the job as they expected me to. They began to cancel my shifts, sometimes without telling me until I arrived at work. No communication about what was happening with my employment, I assume because they were under-resourced and didn't have the capacity.

1.0

Manager

Apr 2025

All Melbourne VIC2 to 3 years in the role, former employee

Would not recommend

The good thingsStore staff and great customers

The challengesUnprofessional and unsupportive management. A chaotic organisation that constantly put managers and store staff under pressure. Expected to work extra hours with no pay, do not care about you having breaks.

3.0

Manager

Oct 2024

Melbourne VIC 30005 to 6 years in the role

Can be a fun place to work as long as you have a good team. Relatively easy job if your a people person and enjoy fashion. Unfortunately cliquey, gossip culture isn't weeded out but encouraged due to immature management. Leading to unfair bias.

The good thingsClothing incentives, vibrant clothing and artist collaborations. Great customers.

The challengesMiddle management terrible. Cliquey, gossip culture. Unfair bias towards staff

Ratings for Factory X are shared as-is from employees in line with our community guidelines

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