Employees appreciate the hybrid working arrangements and flexibility to work from home at Gallagher Bassett, with many noting this as a significant benefit. The team culture is highly valued, with colleagues described as friendly, supportive, and genuinely caring. Many employees have highlighted the excellent training regime and onboarding support, along with supportive direct managers who provide assistance in achieving career goals.
However, there are some potential challenges, including management consistency, with frequent changes in leadership and shifting expectations. The workload can be demanding, with significant pressure to meet strict KPIs and deadlines. Some employees have indicated that opportunities for internal progression can be limited, and several have mentioned experiencing close monitoring of their work. Additionally, salary reviews may not always keep pace with market rates, and systems can be outdated and slow at times.