Employees appreciate the hybrid working arrangements and flexibility to work from home at Gallagher Bassett, with many teams able to work remotely 2-3 days per week. The supportive team culture is frequently highlighted, with staff noting the genuine care and friendships developed with colleagues. Training and onboarding has improved, providing thorough support to new employees, and compensation is considered good for the work, with some roles offering above average salaries and overtime opportunities.
However, there are some potential challenges, such as frequent management changes that can lead to shifting expectations and priorities. The workload can be substantial, particularly during peak periods, with pressure to meet strict deadlines and KPIs. Some employees experience close monitoring of their work, and internal career opportunities can be limited in teams with low turnover. Additionally, systems can be outdated and slow, and management support may be inconsistent, with managers sometimes being difficult to reach when assistance is needed.