Shannons Insurance
    (20 reviews)

    Company Profile

    Company overview

    Industry

    Insurance
    Shannons was the brainchild of the late Robert Shannon who created an insurance business in the early seventies run by enthusiasts, for enthusiasts.Shannons insurance products are specially tailored to the individual needs of motoring enthusiasts and relies on direct contact with clients rather than through other agents or brokers.Today, as part of the Suncorp Group, Shannons has offices in all state capitals, the ACT and Northern Territory. Across Australia Shannons is the first choice of motoring enthusiasts when it comes to insuring their special cars, motorcycles and homes, as well as the day to day cars of owners.Since 1981 Shannons Auctions have conducted Australia's biggest collectable vehicle auctions including the prestigious Australian International Motor Show Auction in Sydney and The Melbourne International Motor Show.Source: this is an extract from the company’s own website.

    Jobs at Shannons Insurance

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    at Shannons Insurance
    Melbourne VIC
    Utilise your panel beating or spray painting experience and join our friendly Shannons team!
    Utilise your panel beating or spray painting experience and join our friendly Shannons team!
    classification: Insurance & SuperannuationInsurance & Superannuation
    9d ago
    9d ago

    Reviews overview

    2.620 ratings in total
    5
    4
    4
    0
    3
    5
    2
    6
    1
    5
    55%
    Rate salary as high or average
    25%
    Employees recommend this employer to friends

    What’s it like working at Shannons Insurance?

    AI summary of recent reviews

    Employees at Shannons Insurance particularly value their coworkers and team environment, especially appreciating the opportunity to work with fellow car enthusiasts. The chance to attend car shows and motorsport events is seen as a significant perk, along with discounted insurance benefits and overtime opportunities.

    However, staff face challenges with management practices that tend towards micromanagement, and note concerns about limited career progression. The work-life balance can be challenging due to weekend work requirements, and many employees have noted significant changes in company culture since the Suncorp acquisition.

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    Recent reviews

    2.0
    Motor Enthusiast Underwriter
    Feb 2026
    Melbourne VIC 30002 to 3 years in the role, former employee
    Slowly turning into another corporate money spinner, no longer a community company.
    The good thingsGood people work there and the customers are nice although they are aware it's no longer the company it claims to be.
    The challengesThey do not care about staff, Suncorp have corporatised the company completely, purging knowledgeable staff for management pleasers. Middle management is a haven for ladder climbers and management focused on bonuses rather than staff wellbeing. I had more "Team leaders" than years at the company. The company is a warning of what can happen when big corporations take over independent businesses, they sanitize and only value profit, definitely not their customers.
    5.0
    Motor Enthusiast Underwriter
    Jun 2025
    Brisbane QLD 40003 to 4 years in the role, current employee
    Perfect opportunity to get your foot in the door and work in a company with a great cultureWhilst the systems and training can be intense for some at the beginning, once you are through induction and on your own the job is incredibly easy for anyone with half a brain. You get to talk to customers about their cars all day and whilst this can get monotonous over time, there are many opportunities to progress your career. Those that complain about not being able to progress into new roles, or being micromanaged, are usually those that will remain in entry level roles their whole lives due to poor behaviours like excessive leave, turning up late for work, or complaining that they have to take phone calls (when that's literally the job description). Whilst the call volumes are high due to the rapid growth of the brand, management is incredibly supportive when it comes to career progression and development, and it is very common for driven employees to move from a frontline position into a new role within the first 6-12 months of their career, but these opportunities won't just be handed to you for turning up and doing the bare minimum. There are great events on most weekends in the showroom sights, and it's great being able to go into the kitchen and speak to someone about their car or bike and know that you immediately have that common interest.
    1.0
    Motor Enthusiast Underwriter
    Jul 2024
    Newcastle NSW 23003 to 4 years in the role, former employee
    A waste of time and effort. Do not even bother applying. This is pretty much AAMI with a pretend "car enthusiast" label slapped on top of it.
    The good thingsGreat coworkers, friendly work environment, discounted insurance and products.
    The challengesToxic work environment, forced sales targets, no guarantee of bonuses or job security. Lack of care when training new staff, leading to customer dramas. Management do not care about staff well-being and are not Enthusiasts. You're just a number to them. Constant customer complaints, so expect to be treated badly by all customers over the phone. Awful pay for a job that requires extensive knowledge and training. No career progression.
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