Gateways Support Services offers employees the opportunity to do meaningful work in the disability sector, with many staff members appreciating the chance to make a real difference in participants' lives. The organisation provides good compensation through salary packaging, and many employees value their dedicated colleagues who share a passion for supporting clients. The rewarding nature of client interactions is consistently highlighted as a positive aspect of working at the organisation.
However, as a not-for-profit organisation, Gateways faces some inherent resource limitations that can impact operations. There are also challenges related to management consistency across departments, shift availability, and varying experiences with career progression opportunities. These operational challenges can affect the work experience, though many employees note that the rewarding nature of the work helps balance these difficulties.