Employees at Illawarra Credit Union appreciated the friendly and supportive colleagues, as well as the positive culture and work environment. There were opportunities for development and growth, and some reviewers felt supported by management, particularly the Senior Management Team.
However, there were also potential challenges mentioned, such as concerns about executive leadership and the experience level of the CEO. Staffing levels were an issue for some teams, with employees feeling stretched and understaffed. There were also concerns about compensation, with low wages and little acknowledgement or remuneration for additional work. Finally, some reviewers mentioned outdated processes and a need for more efficient ways of working.