Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Specialities

    Step in to Timeless Elegance at Imperial Hotel, Experience award-winning dining, Be part of spectacular meetings and events

    Company size

    101-1,000

    Primary location

    Main Beach, Queensland
    Indulge and unwind in Imperial style right in the heart of the Gold Coast.Imperial Hotel Gold Coast offers the ultimate luxury hotel experience you would expect anywhere in the world. The hotel boasts a stunning waterfront location, breathtaking architecture, lavish accommodations, and Italian craftsmanship across the hotel, paired with exceptional service and an ambience of pure sophistication.Additionally, you can indulge in award-winning restaurants, The Beauty Room, a fitness & wellness center, a private marina, memorable meetings and event spaces, and the first water salon cabana experience in Australia.Source: This is an extract from the company's own website.

    Jobs at Imperial Hotel Gold Coast

    Based on your search activity

    at Imperial Hotel Gold Coast
    Main Beach, Gold Coast QLD
    We are looking for a professional Maintenance Officer. Your primary responsibility will be general maintenance duties to preserve the hotel.
    We are looking for a professional Maintenance Officer. Your primary responsibility will be general maintenance duties to preserve the hotel.
    classification: Trades & ServicesTrades & Services
    11d ago
    11d ago

    Reviews overview

    2.436 ratings in total
    5
    6
    4
    3
    3
    5
    2
    7
    1
    15
    56%
    Rate salary as high or average
    31%
    Employees recommend this employer to friends

    What’s it like working at Imperial Hotel Gold Coast?

    AI summary of recent reviews

    The hotel's greatest strength lies in its workforce collaboration, with numerous reviews highlighting the positive relationships between co-workers and the supportive team environment. The brand prestige is also valued by employees, who appreciate having the hotel's name on their resume for future career opportunities.

    However, several operational challenges affect the working environment. These include concerns about management practices, difficulties with maintenance and equipment upkeep, and challenges with staffing levels. The lack of formal training and development opportunities has also been noted as an area requiring improvement, with many employees feeling unsupported in their professional growth.

    Recent reviews

    1.0
    BOH
    Jul 2025
    Main Beach QLD 4217Less than 1 year in the role, former employee
    Good for making some money if you can stand the poor management, but shouldn't be your main job.
    The good thingsGood people to work with.
    The challengesNo development in career. Try to save too much instead of increasing sales. Pizza oven has been broken since last year and has never been replaced, and the joke is that there are pizzas on the menu, but they can't even cook.
    1.0
    Food & Beverge
    Jul 2025
    All Gold Coast QLD1 to 2 years in the role, former employee
    Not worth it better places to work
    The good thingsGood people work there
    The challengesNo support from HR owners terrible have no respect for people. Staff treated unfair, issues with air conditioning, rooms old no money put to renovations. Equipment all broken pizza oven never works and never being fix. Better hotels to work at like QT they treat you better there and respect you
    1.0
    Guest Services Agent
    May 2025
    All Gold Coast QLDLess than 1 year in the role, former employee
    Poor management, underpayment issues, and lack of staff support.
    The good thingsThe staff is the only great part of imperial, besides the managers who don’t care about you or your work.
    The challengesManagement doesn’t care about staff, best workers are sent home, pay is often incorrect, and the hotel is falling apart. Owners cut costs everywhere and staff support is non-existent. No growth, no respect—just stress. Avoid if you’re looking for a fair or supportive workplace.
    Ratings for Imperial Hotel Gold Coast are shared as-is from employees in line with our community guidelines
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