Company Profile

Company overview

Industry

Insurance

Excellence and innovation is what has seen Insurance House grow from humble beginnings, back in 1983 Rural Victoria, to today becoming one of Australia’s largest private insurance brokerages.A true Australian success story, Insurance House now boasts offices in Sydney, Melbourne, Brisbane and rural Victoria and NSW. The Company today employs staff with specialist and general broking divisions can assist with all manner of insurances including Corporate Liability, Industrial Special Risks, Commercial Fleets and Hard to Place Risks.At the core, Insurance House remains true to its service commitment to clients. Offering a holistic one stop insurance solution where clients can have all of their requirements met; in addition to accessing dedicated account managers, specialised claims experts and outstanding support staff. Continuous and personalised service is the Insurance House promise and they stand by that.Over the past 10 years Insurance House has become a leading Australian insurance provider in the speciality markets of:•Professional Risks•Medical Malpractice•Direct eCommerce•Agri BusinessSource: This is an extract from the company's own website

Reviews overview

3.617 ratings in total

5

9

4

2

3

0

2

3

1

3

82%

Rate salary as high or average

59%

Employees recommend this employer to friends

What’s it like working at Insurance House Group?

AI summary of recent reviews

Insurance House Group demonstrates several positive attributes, including a supportive team environment where colleagues actively help one another. The company offers flexible working arrangements that promote work-life balance, and many employees appreciate the approachable management style that values staff input and maintains open communication channels.

As with many growing organisations, the company faces some operational challenges. These include managing the demands of business growth and change, opportunities to enhance training programs, and managing workload fluctuations during busy periods. The company appears to be working through these challenges as part of its growth journey.

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Recent reviews

3.0

Team Member

Nov 2025

Melbourne VIC 3000Less than 1 year in the role, former employee

Good team, provides flexibility, lacks training

The good thingsTeam environment is good, flexibility to work from home, helps when you have kids.

The challengesManagement and training

2.0

Account Manager

Apr 2023

Melbourne VIC 3000former employee

Used to be a great place to work before the change in management. Unfortunately the company became top heavy with middle management who had no idea what they were talking about and only cared about making as much money as possible. This meant overloading employees with more work, providing no assistance & just simply not caring. No loyalty to their long standing employees whatsoever who just became a number. Worst part is the company parades around like it cares about its people and clients.

The good thingsPeers were supportive and helpful

The challengesInexperienced management who do not care about their employees.

5.0

IT Systems Lead

Mar 2022

1 to 2 years in the role, current employee

Great place to work and learn.

The good thingsGood bunch of people, business is growing, plenty of work and can learn heaps from colleague and management.

The challengesDeal with business growth.

Ratings for Insurance House Group are shared as-is from employees in line with our community guidelines

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