Kingfisher Bay Resort
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    Kingfisher Bay Resort
    (37 reviews)
    Write a review
    Write a review

    Company Profile

    Company overview

    Website

    Kingfisher Bay Resort

    Industry

    Hotel & Accommodation Services

    Primary location

    L 4 QUEEN ST 410 4000 BRISBANE CITY Australia
    Meanjin, Yuggera/Jagera and Turrbal Country
    The Kingfisher Bay Resort Group, managed by Tourism Leisure Corporation, incorporates the award-winning Kingfisher Bay Resort, Eurong Beach Resort, Fraser Island Barges,Fraser Explorer Tours and the Fraser Island Cool Dingo Tour.The Kingfisher Bay Resort Group is the largest tourism operator on World Heritage-listed Fraser Island and in the Fraser Coast/Hervey Bay region. The company employs some 600 staff in tourism businesses focused on Fraser Island including resorts, tours and ferries. The group has been operating on Fraser Island for more than 15 years, from around the time Fraser Island was World Heritage-listed.Source: This is an extract from the company's own website.

    Reviews overview

    2.937 ratings in total
    5
    12
    4
    2
    3
    6
    2
    5
    1
    12
    62%
    Rate salary as high or average
    49%
    Employees recommend this employer to friends

    What’s it like working at Kingfisher Bay Resort?

    AI summary of recent reviews

    Kingfisher Bay Resort offers employees a unique opportunity to work in a stunning island location with access to free tours and activities. Staff particularly value the strong friendships formed with colleagues and the sense of community. Some employees, especially under the new ownership, appreciate the training and career development opportunities available to them.

    However, employees have identified areas for improvement, including the need for enhanced management support and communication. There are also concerns about staff accommodation and facilities, while some employees mention that compensation levels and staff amenities could be improved to better support the workforce.

    Is this AI summary useful?

    Recent reviews

    1.0
    Housekeeping Supervisor
    Apr 2025
    Fraser Island QLD 4581Less than 1 year in the role, former employee
    Toxic work environment. I regret accepting the position.
    The good thingsThose that realised how bad the place is has now quit.
    The challengesI am deeply concerned about the work environment here, as it is characterized by inappropriate behavior and a lack of professionalism, particularly within management. The atmosphere has been challenging, and I would not recommend this workplace to others.
    2.0
    Guest Services Agent
    Jul 2024
    Fraser Island QLD 4581former employee
    Met some great people but the work enviroment is terrrible. never enough staff and always put under pressure. managment do not offer any support
    The good thingsYou do get to work with some great people.
    The challengesTerrible management , low salary , no support
    4.0
    Executive Sous Chef
    Jun 2023
    Urangan QLD 46551 to 2 years in the role, current employee
    Hands on
    The good thingsLeaned more management skills
    The challengesStaffing and salary
    Ratings for Kingfisher Bay Resort are shared as-is from employees in line with our community guidelines
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.