Employees at Makita appreciate their colleagues, describing them as friendly, down to earth and genuine, with many noting the team feels like family. The work/life balance is generally good, with set hours from Monday to Friday and reasonable workloads. Employees also value the autonomy in their roles, which provides flexibility, and the opportunity to learn about a wide range of power tools.
However, there are some potential challenges, including concerns about management style and communication approaches. Some employees have noted that workplace culture has shifted over time, with changes in internal promotion opportunities and increased staff turnover. During peak sales periods, hours can increase significantly, and sales representatives may find maintaining KPIs challenging. Additionally, the expanding product range requires continuous learning to stay up to date with product knowledge.