My Supports offers a workplace environment characterised by person-centred care and meaningful client interactions. Employees particularly value the flexibility in choosing shifts and appreciate working in a supportive team environment where they are trusted to deliver care that makes a real difference in clients' lives.
However, some employees face challenges with irregular hours and shift availability, which can impact income stability. There are also opportunities to improve management communication, particularly around rostering, and some staff members note limited career advancement opportunities within the organisation.