Primary & Community Care Services offers several positive aspects, including an exceptional and passionate team of frontline staff who work well together. Employees appreciate the flexible working arrangements including work from home options and outreach opportunities. The opportunity to work with fantastic clients and achieve positive outcomes in mental health services is also highly valued.
However, the organisation faces several challenges, including concerns about leadership and management support, with particular emphasis on communication issues. The high staff turnover rate is notable, with most employees staying less than two years. Staff also report challenges with workload management, particularly when handling complex mental health cases, and there are concerns about the stability of funding arrangements from various government and insurance bodies.