Company Profile

    Company overview

    Industry

    Government Administration & Politics

    Primary location

    QLD, Australia
    The RTA is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing and Public Works.The income earned from the investment of rental bonds pays for our operating costs.We work with all sector groups including tenants, property managers and owners, community and industry stakeholder groups and the Queensland Government.We provide tenancy information, bond management, dispute resolution, investigation, and policy and education services.Source: This is an extract from the company's own website.

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    Recent reviews

    1.0
    Back Office Staff
    Nov 2025
    Brisbane QLD 40002 to 3 years in the role, current employee
    Do not work here if you want autonomy
    The good things60/40 work/office option
    The challengesMicro management, no strategic direction, too many leaders and not enough doers.
    3.0
    Customer Experience Officer
    May 2025
    Brisbane QLD 40002 to 3 years in the role, current employee
    The most micromanaged organization I have worked for. Everything is measured!
    The good thingsGood pay for a customer service role. Great office and facilities. Good people all around. 60% work from home.
    The challengesHigh volume call center. Not for everyone as customers can get really upset over the phone. Strict schedules. You cannot step away from the computer even for a second without affecting KPI so there is no benefit to working from home. Screen recording and over analyzing. Highly micromanaged.
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