4d ago
4d ago
Spinal Life Australia
(52 reviews)
Company Profile
Company overview
Website
Industry
Social & Welfare Services
Specialities
Disability Support, Spinal Injuries, Personal Care, Complex Care
Company size
1,001-5,000
Primary location
Queensland, Australia
We are Spinal Life Australia: A committed team of support workers, allied health professionals; including people with lived experience, striving to change the way disability is perceived, while also advocating for a fairer Australia.Our workforce is filled with Personal Support Workers who deliver outstanding care and support to clients, our Allied Health team that bring their specialist knowledge to support people in our communities achieve their goals and our Corporate team drive the organisation forward as the leader in specialist services.As part of our team, you'll have the chance to make a real difference in someone's life.
Jobs at Spinal Life Australia
Based on your search activity4d ago
4d ago
Our mission statement
At our core, we’re on a mission to enable those living with a disability to live an accessible, equitable and empowered life. To support this mission, we developed the ‘Spinal Life Way’, a set of guiding principles that drives how we show up and do the work worth doing.The Spinal Life Way:- Live a values based approach- Have a future & innovation focus- Always communicate authentically and honestly- Improve practice & systems- Be responsive and adaptable to opportunity
Reviews overview
3.352 ratings in total
5
18
4
9
3
9
2
5
1
11
88%
60%
What’s it like working at Spinal Life Australia?
AI summary of recent reviews
Employees at Spinal Life Australia consistently highlight the rewarding nature of working with amazing clients and alongside supportive colleagues. The organisation offers flexible working arrangements with opportunities to pick up additional shifts, and some employees appreciate the available training resources both online and in-person.
However, there are some areas for improvement, including the need for enhanced management support and better communication between support workers and office staff. The nature of work, with short shifts spread across long days, can present work-life balance challenges, and some employees face difficulties in securing consistent hours, particularly in certain geographical areas.
Is this AI summary useful?
Recent reviews
1.0
PSW
Aug 2025Woolloongabba QLD 4102Less than 1 year in the role, current employee
Has been poor — barely any shifts for new workers, slow CSO communication, and management more focused on profit than supporting staff or clients.
The good thingsTraining before starting with nurses and key workers.
The challengesCurrently employed but wouldn’t recommend. New workers get barely any shifts, with most given to long-term staff. Hardly any buddy shifts to build experience. My CSO rarely responds within the promised 24 hours — sometimes days later. Feels like the company cares more about profit than clients or staff, and management is quick to blame workers when issues arise.
People and Culture TeamThank you for your feedback – we’re sorry this has been your experience, as it’s important to us that you feel supported and respected.
Please reach out to HR via [email protected] or 07 3435 3294 for a confidential conversation.
30d+ ago
1.0
NDIS management officer
Jan 2025Brisbane QLD 4000Less than 1 year in the role, former employee
Toxic and horrible.
The good thingsNothing but people outside finance seem good.
The challengesFinancial controller (Team leader) is unprofessional and lacks of leadership. From day one, the most frequent thing I was told by the person is "I don't want to train you" and "You know nothing". I wasn't even given a list of tasks until HR got involved. Demeaning and putting down team members constantly is normal in this area. I noticed the staff turnover in this team is very high and I know why now.
1.0
HR
Jan 2024Brisbane QLD 4000Less than 1 year in the role, former employee
Spinal Life Australia
The good thingsI enjoyed the work I did for the company. My colleagues were amazing.
The challengesMicromanagement, unprofessional behaviour from management and a lack of communication from management team.
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