Employees at St Giles Society appreciate the amazing leadership and opportunities for growth within the organisation. The team is described as passionate, committed, supportive, and kind, with brilliant work practices focused on quality improvement and supporting clients. Employees value the opportunity to work in an industry that supports people living with disabilities, aligning with St Giles Society's strong vision and values. Flexible work arrangements are available, allowing employees to maintain a good work-life balance. The organisation offers professional development opportunities, and employees describe a supportive and welcoming culture where diversity is appreciated and staff contributions are encouraged.
However, there are some potential challenges. As St Giles Society implements new systems and processes, there are challenges in adapting and setting consistent expectations. The NDIS funding model presents some challenges for the organisation. Some employees have raised concerns about management issues, such as changes in leadership, perceived favouritism, and a lack of support for staff and participants. Employees have noted that the workload and documentation requirements can be challenging, particularly in relation to the NDIS. St Giles Society has faced challenges in staffing and recruitment, particularly in finding and retaining qualified professionals. There are also cultural challenges within the organisation, stemming from differing perspectives and long-standing employees adapting to changes.