SURA
    (3 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Insurance

    Reviews overview

    1.33 ratings in total
    5
    0
    4
    0
    3
    0
    2
    1
    1
    2
    100%
    Rate salary as high or average
    0%
    Employees recommend this employer to friends

    What’s it like working at SURA?

    AI summary of recent reviews

    SURA offers several positive aspects including a pleasant office environment with good public transport accessibility, competitive compensation, and the opportunity to work with friendly colleagues who often form lasting professional relationships.

    Areas for improvement include the need for more comprehensive training programs, opportunities to enhance management practices and communication styles, and updating the current systems to better support employee productivity and efficiency.

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    Recent reviews

    1.0
    Claims Consultant
    Nov 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Absolute hell hole and a nightmare I am still recovering from
    The good thingsNice office, close to public transport, good pay and kind colleagues.
    The challengesThere is ZERO training for the role, which makes it immensley difficult to complete your tasks. Especially when they use ancient systems. The managers will find any excuse to micro manage you and they take everything personally. God forbid you disagree with someone because they'll treat you differently and use every opportunity to diminish you if you don't sit, roll over and beg when asked. Their overall procedures make no sense and they treat a majority of their employees as a warm body that holds no value. There's no perks, no benefits, no support and the fastest employee turnover rate I've ever seen.
    1.0
    Insurance Adviser
    Nov 2024
    Sydney NSW 2000
    Good, until it isnt.
    The good thingsGood pay Nice office
    The challengesMinimal training No regular catch ups with manager Bad systems
    2.0
    Underwriter
    Feb 2016
    Interesting times
    The good thingsI met some wonderful people and made friends for life
    The challengesPoor management - team meetings consisted of being cursed at for not working hard enough by management
    Ratings for SURA are shared as-is from employees in line with our community guidelines
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