(49 reviews)

Company Profile

Company overview

Website

TGI Fridays

Industry

Restaurants & Cafes (Full Service)

Specialities

Hospitality, Casual Dining, American Bar & Grill, Entertainment, Food & Beverage

Company size

5,001-10,000

Primary location

Australia

Since 1965 and the first location on the corner of 63rd and 1st in New York, TGI Fridays has been the only place where in here, it’s always Friday.TGI Fridays opened its first Australian venue at Chapel Street's Jam Factory in 1995, introducing Aussies to loaded potato skins, flame-grilled ribs and handcrafted cocktails, including the Long Island Iced Tea. Today, the 100% Australian-owned and independent brand operates 18 restaurants nationally, continuing to deliver our signature range of American food and handcrafted cocktails while making every moment a happy hour.

Jobs at TGI Fridays

Based on your search activity

Waiter/Waitress

at TGI Fridays Asia Pacific Pty Ltd

Maitland, Newcastle, Maitland & Hunter NSW

We’re on the hunt for a superstar Waiter/ Waitress, to join our Friday’s Family and bring their Friday’s energy to life (that’s you BTW). If you’re...

classification: Hospitality & TourismHospitality & Tourism

1d ago

Waiter/Waitress

at TGI Fridays Asia Pacific Pty Ltd

Doncaster, Melbourne VIC

We’re on the hunt for superstar Waiter/ Waitress, to join our Friday’s Family and bring their Friday’s energy to life (that’s you BTW). If you’re...

classification: Hospitality & TourismHospitality & Tourism

13d ago

Our mission statement

At Friday’s our Credo embodies our commitment to making a positive impact in all we do:Whatever you do, do it with INTEGRITYWherever you go, go as a LEADERWhomever you serve, serve with CARINGWhenever you dream, dream with your ALLAND NEVER, EVER GIVE UP.

Featured

Want every workday to feel like a Friday? Join the Friday’s family!

Gallery photos

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Reviews overview

2.649 ratings in total

5

4

10

3

8

2

10

1

16

53%

Rate salary as high or average

31%

Employees recommend this employer to friends

What’s it like working at TGI Fridays?

AI summary of recent reviews

The standout positive aspect of working at TGI Fridays is the strong team environment, with employees consistently praising their co-workers for being supportive, friendly, and creating a family-like atmosphere. The collaborative culture between front and back of house staff is particularly noted for fostering a positive work environment.

However, employees face several workplace challenges, including concerns with management communication and support, particularly regarding inconsistent decision-making and frequent leadership changes. Other significant challenges include problematic roster management with last-minute schedule changes, limited training opportunities, and concerns about compensation levels.

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Recent reviews

1.0

Bartender

Mar 2026

Robina QLD 4226Less than 1 year in the role, former employee

Good friendly co workers, but company cares too much about profit then treating you well

The good thingsCo-workers were great,

The challengesManagement, pay, hours were inconsistant, limited training, they do heaps of unpaid "trial shifts" however barely anyone gets the job.

3.0

Waitperson

Feb 2026

All Melbourne VIC1 to 2 years in the role, current employee

Your enjoyment in working at TGI fridays will heavily depend on the venue, and you will hate the pay

The good thingsMy co-workers are the best, we constantly joke, help eachother, teamwork nine times out of ten is second to none. Management can be good.

The challengesCorporate doesn't really care, they tell you things and then don't follow through. ***THIS COMPANY ONLY CARES ABOUT THEIR PROFIT***, even if it means that your hours are cut, benifits are reduced, work load increases, etc. Although managers can be good, at often times they're unreliable, and sometimes just flat out rude. The company has had a bad enterprise agreement with horrible pay for years, and they're only now proposing that we get rid of it and go on the award, where they have (discreetly) mentioned that they will be under-paying us. They will put on a facade that they 'recognise hard work', and have 'great opportunities for progression'. Do not fall for it. Their version of recognising hard work comes in the form of cheap pins and a pat on the back every once in a while while you're left to work your guts out for a weekly check that doesn't pay the bills.

2.0

Waitperson

Sep 2025

Chadstone VIC 3148Less than 1 year in the role, current employee

Don't work at Chadstone TGI Fridays! There's a reason for the high staff turnover and consistent recruitment (it's understaffing and dreadful treatment).

The good thingsThe team are lovely for the most part.

The challengesI have been regularly forced to work for significantly longer hours than are written in my part time contract (told it was a preference and not an agreement when this was raised) and have been brought to management for a meeting to discuss my less than enthusiastic response (mind, I still agreed to it most the time) to the expectation of overtime- a 9pm finish according to rostering is, in fact, a 10.30-11 finish according to management and some supervisors. The Chadstone location is horrifically understaffed, and yet, upon being called for a meeting by a supervisor, I was told I was replaceable and threatened with a contracted minimum 6 hours a week across 3 two-hour long shifts. Also, upper management is honestly insane and very far removed with frequent and nonsensical changes occurring frequently. Probably wouldn't recommend working here. Conditions are worse than casual work (randomly allocated hours according to the needs of the business) and for less pay.

Ratings for TGI Fridays are shared as-is from employees in line with our community guidelines

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