Company Profile

Company overview

Website

The Alfred

Industry

Healthcare Services

Primary location

55 Commercial Rd, Melbourne VIC 3004

We provide the most comprehensive range of healthcare services in Victoria through our three hospital campuses, a large network of community programs and 13 state-wide services.We are a leading major metropolitan health service, caring for our local community in southern and Bayside Melbourne as well as the broader Victorian community through our many statewide services.Our focus is on improving the lives of our patients – in hospital, through rehabilitation, at home and in the community. We work with our patients to improve their independence and wellbeing at all stages of life.Importantly, translating medical research into clinical practice is a key focus. This way we can offer our patients the very best and latest care to achieve the greatest possible health outcomes.It is this striving for new and improved practices that places Alfred Health at the forefront of developments in healthcare and medical research. Our innovative approach in caring for patients has been duplicated in other parts of Australia and overseas.We will continue to develop and foster our staff as a teaching hospital committed to excellence. We will also continue to place patients at the centre of all that we do to give them the best possible healthcare experience.Source: This is an extract from the company's own website

Reviews overview

3.730 ratings in total

5

10

4

11

3

2

1

4

83%

Rate salary as high or average

67%

Employees recommend this employer to friends

What’s it like working at The Alfred?

AI summary of recent reviews

The Alfred offers a collaborative environment with supportive colleagues and strong teamwork that helps staff manage challenging situations. Employees value the professional development opportunities available through exposure to complex cases and high-tech facilities. The hospital also provides attractive benefits including salary packaging and good amenities such as the gym and cafeteria.

However, there are some areas for improvement, including the need for enhanced management support, particularly for administrative staff. The fast-paced environment and high patient acuity can create demanding workloads, especially during staff shortages. Some departments operate in older facilities with maintenance issues that could benefit from upgrading.

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Recent reviews

2.0

Clerical

Nov 2025

Melbourne VIC 30043 to 4 years in the role, current employee

Undervalued and unsupported. Management focus on self-protection rather than resolving issues.

The good thingsPeers and colleagues outside of management have been the best aspect of working at Alfred Health; their support and camaraderie make challenging days more manageable and foster a sense of teamwork and solidarity.

The challengesClerical/administrative staff often feel undervalued, with management focus and recognition tending to favour clinical roles. Raising concerns—about workload, support, or conditions—rarely leads to meaningful change. Instead, management processes can feel protective of their own, so staff who speak up often feel sidelined or pushed out rather than supported. A positive shift would include recognition of admin staff, transparent complaint resolution, and a real commitment to addressing workplace issues constructively and inclusively. This would help build a culture of respect and fairness for all staff.

1.0

Switchboard Operator

Mar 2022

5 to 6 years in the role, former employee

Switch board environment very toxic

The good thingsTalking with external and internal over the and helping with their enquiries

The challengesManagement was really bad. The switchboard environment is very toxic.

1.0

Occupational Therapist

Jul 2021

3 to 4 years in the role, former employee

Challenging system to work in but learnt a lot about leadership

The good thingsLarge health service and may be opportunities for professional growth

The challengesPoor management style Lack of support High staff turn over and burn out

Ratings for The Alfred are shared as-is from employees in line with our community guidelines

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