The Pool Tile Company
    (5 reviews)

    Company Profile

    Company overview

    Industry

    Home & Garden Retail

    Specialities

    Swimming pool specialists, Retail, Import and supply

    Company size

    101-1,000

    Primary location

    Brisbane Airport
    At The Pool Tile Company, we’re more than just Australia’s top destination for pool tiles, coping, and outdoor tiles—we’re a passionate, family-owned business built on trust, quality, and a love for what we do. With over 21 years in the industry, we take pride in offering the finest natural stone and stone-look products, serving homeowners and pool builders across the country.We believe in providing exceptional service, not just to our customers but also to our team. With opportunities for growth, hands-on training, and a friendly workplace culture, you’ll be surrounded by like-minded professionals who take pride in bringing dream outdoor spaces to life.

    Our mission statement

    Come grow with us at The Pool Tile Company —where quality, passion, and people matter most.

    Awards and accreditations

    Swimming Pool & Spa Association - Best Supplier QLD 2024
    Swimming Pool & Spa Association - Best Supplier QLD 2024
    Swimming Pool & Spa Association - Best Display Pool or Centre QLD 2024
    Swimming Pool & Spa Association - Best Display Pool or Centre QLD 2024
    Swimming Pool & Spa Association - Best Marketing Campaign 'Mobile Showrooms' QLD 2024
    Swimming Pool & Spa Association - Best Marketing Campaign 'Mobile Showrooms' QLD 2024

    Reviews overview

    4.05 ratings in total
    5
    3
    4
    0
    3
    1
    2
    1
    1
    0
    100%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at The Pool Tile Company?

    AI summary of recent reviews

    The Pool Tile Company stands out for its positive workplace culture and supportive environment, where employees feel valued and empowered. The presence of great co-workers and team members enhances the work experience, while the company's commitment to professional development and continuous system improvements demonstrates its investment in growth and employee success.

    The company faces some operational challenges, including managing seasonal workload fluctuations during busy periods and some reported difficulties in management-employee relations. The expansion into the NSW market has introduced additional complexity due to resource limitations compared to the established Queensland operations, though support is available to help address these challenges.

    Recent reviews

    1.0
    Customer Service Coordinator
    Jan 2026
    Brisbane Airport QLD 40083 to 4 years in the role, current employee
    Good business model, poor leadership.
    The good thingsLocation and parking.
    The challengesFamily owned and run business where the owners try to run every department. Who their friends and favourites are is more important than the actual work and culture.
    2.0
    General Hand Labourer
    Oct 2025
    Brisbane Airport QLD 40081 to 2 years in the role, former employee
    The team were great but the main manager made you were made to feel like you’re the problem
    The good thingsThe people were great to work along side and made the job worth going to for so long
    The challengesThe manager was clueless and didn’t understand how the production side of things ran and based his opinion off numbers rather that the fact that things didn’t run smoothly because of poor quality machinery
    5.0
    State Manager NSW
    Jan 2025
    Homebush West NSW 21401 to 2 years in the role, current employee
    It’s a great job with plenty of opportunities for growth and the chance to take on multiple roles, gaining diverse experience along the way.
    The good thingsThe owners provide a supportive environment, empowering employees to make decisions and ensuring they have the resources to get the job done effectively. You’ll feel valued as an individual, rather than just another number, which is often the case in larger corporate environments.
    The challengesThis challenge is specific to NSW because it represents a new market opportunity for the pool tile company, making it more complex to manage. The issues can feel larger due to the smaller team and limited resources compared to the well-established Queensland operation
    Ratings for The Pool Tile Company are shared as-is from employees in line with our community guidelines
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