Company Profile

    Company overview

    Industry

    Banking & Credit

    Company size

    1,001-5,000
    Western Union Business Solutions is a global leader in foreign exchange and international payments. With industry expertise and market-leading technology, the Company helps companies to deliver funds fast. In 2009, Western Union acquired Custom House, an award-winning industry leader with more than 18 years of experience in international payments and currency risk management. By leveraging Custom House's technological innovation and industry experience this acquisition allowed them to further establish their presence in the field of global business-to-business payments, helping their clients expand into competitive, profitable new markets.Source: this is an extract from the company’s own website

    Reviews overview

    2.911 ratings in total
    5
    3
    4
    0
    3
    4
    2
    1
    1
    3
    64%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends

    What’s it like working at Western Union Business Solutions?

    AI summary of recent reviews

    Employees at Western Union Business Solutions appreciate the flexible working hours, opportunities for social interaction through events and casual drinks, and the potentially lucrative commission and bonus structure. They value working with great colleagues and the chance to learn new skills and develop professionally.

    However, some potential challenges include concerns about salary levels, management practices that could be improved, limited opportunities for career development and promotion, issues with legacy systems and a lack of structured processes in some areas, and maintaining a healthy work-life balance, particularly in certain roles.

    Is this AI summary useful?

    Recent reviews

    5.0
    Product Owner
    Jan 2021
    1 to 2 years in the role, current employee
    Product owner
    The good thingsFlexible working hours
    The challengesBetter salary and dependent on the manager
    2.0
    Operations Supervisor
    Sep 2019
    1 to 2 years in the role, former employee
    If you're struggling to get your first job experience it's a good way to start but wouldn't recommend it for experienced people
    The good thingsGood as a first job for a graduate Friday casual drinks Small events here and there Cbd location
    The challengesLow pay Very manual Not promoting employees working hard and trying to make the business do better High turnover of people, mainly immigrants due to above reasons
    1.0
    n/a
    May 2019
    All Australia5 to 6 years in the role, former employee
    Disappointing
    The good thingsCommission and bonus structure can be very lucrative
    The challengesI found the company to be lacking in ethics with poor management. Generally clients were viewed as opportunities to be milked, rather than a win/win outcome.
    Ratings for Western Union Business Solutions are shared as-is from employees in line with our community guidelines
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    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.