Zurich Insurance Group
    (12 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Insurance
    When you partner with us, you partner with more than just an insurer.Zurich is a leading global insurer present in more than 210 countries and territories. It provides life insurance solutions via its 55,000 employees to more than 60 million customers worldwide. For group insurance specifically, Zurich operates in 140 markets, insuring over 4.5 million members and began its operations in Australia in 1920. Now, a century later, our brand is recognised within the local insurance market for representing stability, sustainability and trust.In May 2019, OnePath was acquired by Zurich Australia, making us one of the largest insurers in Australia. So you get the best of both worlds: access to Zurich's global resources and our local care. Zurich has been protecting Australians for over a century and we are committed to continuing this through long-term partnerships.Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 54,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.Our strategy positions Zurich for success over the long term. It builds on our unique footprint, solid financial position, balanced portfolio, trusted brand and the skills, strengths and expertise of our people.Source: This is an extract from the company's own website

    Reviews overview

    2.312 ratings in total
    5
    1
    4
    1
    3
    3
    2
    3
    1
    4
    67%
    Rate salary as high or average
    33%
    Employees recommend this employer to friends

    What’s it like working at Zurich Insurance Group?

    AI summary of recent reviews

    At Zurich Insurance Group, employees particularly value their workplace relationships, with many highlighting the friendly atmosphere and supportive colleagues. The IT support team receives consistent praise for both their technical expertise and management approach, while some employees appreciate the company's benefits package, including additional annual leave.

    However, there are several areas for improvement, including the need to modernise technology systems to match industry standards. The management approach could benefit from more consistency in strategic direction and leadership style. Additionally, employees note that career development pathways could be more clearly defined, and workload distribution could be better balanced across departments.

    Is this AI summary useful?

    Recent reviews

    1.0
    Insurance Officer
    Jul 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Worse work experience ever!
    The good thingsNothing. Toxic work environment
    The challengesFavoritism is everywhere and management constantly micromanages. There’s no trust, no support, and zero room for growth. A toxic culture that pushes good people out.
    2.0
    Claims Consultant
    Sep 2024
    Sydney NSW 2000former employee
    The positives do not outweigh the negatives to make this a good place to work. If you're super resilient then it might be worthwhile
    The good thingsPay, an extra weeks annual leave and career opportunities.
    The challengesTechnology is light years behind their competitors. Micromanagement is big here. No real on boarding process. Need to offer a corporate income protection plan for staff.
    3.0
    Information Technology Support Analyst Level 2
    Feb 2024
    North Sydney NSW 2060
    Good experience as a contractor, but not worth working as a full-time employee who mostly are paid under market.
    The good thingsIT support team is great, management within IT support is good, with a chill environment.
    The challengesBeyond the IT support team was atrocious for the most part. Too many layers in management holding up changes, no one taking responsibility, blaming other teams, lack of communication between teams.
    Ratings for Zurich Insurance Group are shared as-is from employees in line with our community guidelines
    Find out more about working at Zurich Insurance Group. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.