very supportive teachers who were only to happy to clarify any issues that i had and was good course overall with great content that was easily transferable to real life situations
Published Sep 2021
Diploma of Business AdministrationUpskilled
I found the learning material outdated and at times quite vague. The webinars are all pre-recorded which made me feel like an afterthought rather than an active student. I would have liked the option of attending some live webinars and lessons. The workbooks also contained quite a few spelling and grammatical errors, which I wouldn't expect from a learning institution.
My trainer only responded to 1 of my 4 emails asking for help and took over 2 weeks to grade a few of my assignments. Other students have also expressed frustration over the lack of support from the same trainer.
When I handed in my last assignment, I heard nothing from my trainer (who ignored yet another email) or Upskilled for a full month until I contacted the head office asking what the next step was. It was a bit of an anticlimax after working so hard to complete the course.
The initial sign up process was easy and the head office/student support staff are lovely and very professional, but that's where the 'wow' ended for me.
Published Sep 2018
Certificate III in Information, Digital Media and TechnologyUpskilled
Very supportive team, fast response times and flexibility which eliminates stress. Able to work within study guidelines whilst working full time and looking after a family.
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