Contact Officer
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- Latest Contact Officer jobs
- Top skills and experience for Contact Officers
- Contact Officer role reviews
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Find out how your salary compares with the average salary for Contact Officers.Latest Contact Officer jobs on SEEK
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Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Contact Officer employers on SEEK are looking for job seekers with expertise in the following areas. Telephony
Cultural Sensitivity
Code Application
Change Implementation
Innovative
Business Systems
Collaboration
Empathy
Self Aware
Information Management
Source: SEEK job ads and SEEK Profile data
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Latest Contact Officer reviews
5.0Aug 2023
It's a great place to be with really good career progression opportunities.
Reviewer's QualificationCertificate IV in Telecommunications
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationCall Centre & Customer Service
The good thingsI love working in the contact officer field. There is a great diversity of customers and ability to continue working on personal skills like empathy and building relationships.
The challengesDepending on the type of contact centre you are working in, it is sometimes more difficult to engage customers .
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3.0May 2021
Call centre work is demanding.can be rewarding
Experience5 – 9 years
Organisation sizeMedium (20-199 employees)
SpecialisationService Officer
The good thingsLove the team environment. Very tight group. Diverse personalities. Great supportive manager. Knowing you can assist members even if it's just listening
The challengesCan be demanding and repetitive. Mentally exhaustive. Able to be a team player due to break and lunch scheduling requirements.
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au