Porter

Tasks and duties

• Loading and unloading luggage from vehicles and trolleys.
• Tagging baggage and providing identification claim vouchers to guests.
• Showing guests to their rooms, cabins or berths.
• Explaining the features and facilities of rooms and services.
• Organising transport for guests, including taxis and rental cars.
• Giving directions and answering questions about the location and amenities.
• Carrying and loading the luggage of departing guests into cars, taxis and buses.
• Liaising with transport and tour operators.
• Parking and moving guest cars.
• Keeping the Porter environment tidy and organised.