Employees at Australian Retirement Trust consistently praise the quality of colleagues and the supportive work culture, noting that professional relationships and friendships are a major strength. The flexible working arrangements and hybrid work options are highly valued, along with the work/life balance that includes wellbeing leave. The modern office environment is frequently highlighted as excellent, and employees appreciate the competitive pay and benefits, including additional superannuation contributions.
However, there are some potential challenges. The merger between Sunsuper and QSuper has created integration challenges affecting processes and organisational structure. Some employees have noted that promotion opportunities may be limited and influenced by personal connections. Certain roles are heavily KPI-driven with high performance expectations, and workload can be substantial, with some staff working unpaid overtime. Additionally, systems and technology could be modernised, training and support could be enhanced for complex roles, and projects and programmes can be disorganised at times.