1d ago
1d ago
IMB Bank
(18 reviews)
Company Profile
Company overview
Website
Industry
Banking & Credit
Primary location
Wollongong NSW, Australia
Our Size May Be To Your AdvantageHaving recently been recognised by Forbes Magazine as one of the world’s best banks based on a global survey of 40,000 banking customers, we like to think we are a compelling, alternative employer to the major banks and large corporations. Continuing to refine and build our capability, ensures IMB remains one of the country’s leading edge banks.At IMB, we share a vision and a passion for continuously improving the way we do things – not only with our member’s needs and experiences at the core of our thinking, but in the interests of creating great experiences and learning opportunities for our people. We are undergoing an exciting growth and transformational agenda perfect for professional development and opportunity.It’s our small to medium size and structure that makes us more nimble, easier to navigate and get things done. With a strong sense of camaraderie and respect for each other, our members and our business partners, the size of our company means we are able to connect easily and forge meaningful and beneficial relationships that help us succeed both professionally and personally.For current and future employees with the ambition, drive, initiative and desire to kick goals and make a difference, IMB has a range of key strategic and operational initiatives under foot that will help build the capability and skills of our people and provide a sense of achievement and recognition. Some of these initiatives have seen IMB at the forefront in banking, delivering competitive digital services and solutions to our members such as our Mobile App, Osko® real time payments and a range of mobile wallets and our online mortgage application solution.There’s a lot to do on our agenda and we are excited about the next phase of our growth… And of course we’ll keep having some fun along the way!
Jobs at IMB Bank
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Reviews overview
2.718 ratings in total
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What’s it like working at IMB Bank?
AI summary of recent reviews
IMB Bank's strongest assets appear to be its people, with colleagues consistently praised for being friendly and supportive. The organisation provides training opportunities, particularly in branch positions, and maintains a strong focus on customer service with an impressive track record in customer treatment.
However, the bank faces several operational challenges, including the need to modernise legacy systems and technology. There are opportunities to enhance management approaches with more modern practices and openness to new ideas. Some employees express concerns about limited career progression opportunities, especially for part-time staff.
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Recent reviews
5.0
Customer Service Representative
Aug 2025Canberra ACT 2600Less than 1 year in the role, current employee
A genuine opportunity to progress your career further. Management is always happy to encourage promotions up the line and provide new opportunities.
The good thingsGreat management and culture
The challengesNothing has been bad
5.0
Manager
Jul 2025Wollongong, Illawarra & South Coast NSW4 to 5 years in the role, current employee
A great place to work, Great team culture and I feel very supported to do my role well. management listen and care about you not only at work but personally.
The good thingsA great place to work, very supportive and a great team culture.
The challengesStill have some updated systems however it's work in progress
1.0
Customer Service Representative
Apr 2025Wollongong, Illawarra & South Coast NSW12 to 13 years in the role, former employee
Not a place I would recommend to anyone, unfriendly, toxic workplace, poor management.
The good thingsCustomers of IMB are great
The challengesConstant rushing to achieve tasks, not enough time allowed. Poor staff culture, starting with management. Target driven, lack of care for customers & staff. Mgmt reactive in non positive ways. Poor training. Blame culture & constant criticism from multiple areas of business, disguised as risk awaren
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