Provide 24x7 service desk support for Optus Wholesale customers, resolving network faults and outages within SLA
Provide 24x7 service desk support for Optus Wholesale customers, resolving network faults and outages within SLA
1d ago
1d ago
The Optus workplace experience is notably positive when it comes to its excellent campus facilities, which offer a comprehensive range of amenities that enhance the daily work experience. Many employees value their supportive colleagues and appreciate the competitive benefits including employee discounts and reward programs for high performers.
However, employees face certain challenges including varying levels of management support across departments and job security concerns due to regular restructures. The training and development programs could benefit from more structure, particularly for new employees, and those in sales roles note high performance expectations and pressure to meet targets.