Employees consistently praise the excellent campus facilities at Optus, which include cafes, restaurants, gym, tennis courts, and various amenities. Many reviewers highlight the quality of colleagues, describing them as friendly, helpful, and collaborative. The positive workplace culture is frequently mentioned, with employees appreciating the authentic, supportive environment that encourages creativity and fun. Career development opportunities are available with supportive leadership, and compensation and benefits are competitive, including good employee discounts and performance incentives.
However, there are some potential challenges to consider. Management quality varies across departments, with communication from senior leaders sometimes being unclear. Employees mention frequent restructures and redundancies, which can create some uncertainty about job security. Those in sales roles may experience significant pressure to meet targets, with changing KPIs and high expectations. Some staff have found that training can be informal, with support sometimes being limited after initial onboarding. Additionally, software systems can be complex, and as a large organisation, navigating the company structure may take time to understand initially.