4d ago
4d ago
Pacific Smiles Group
(102 reviews)
Company Profile
Company overview
Website
Industry
Healthcare Services
Primary location
Level 1, 6 Molly Morgan Drive, Greenhills NSW
Pacific Smiles owns and operates the Pacific Smiles Dental Care Centres and the nib Dental Care Centres which are located throughout Australian Capital Territory, New South Wales, Victoria and Queensland.Pacific Smiles is committed to delivering outstanding patient care and customer service through a growing network of quality Dental Centres which provide practitioners, patients, private health insurers and other third-party funders with the service and care that they deserve and expect.Pacific Smiles also owns and operates a Registered Training Organisation accredited to deliver the nationally recognised Certificate III and Certificate IV in Dental Assisting and a variety of other dental training courses.Source: This is an extract from the company's own website.
Jobs at Pacific Smiles Group
Based on your search activity12d ago
12d ago
Reviews overview
2.8102 ratings in total
5
33
4
11
3
4
2
14
1
40
65%
41%
What’s it like working at Pacific Smiles Group?
AI summary of recent reviews
Pacific Smiles Group receives positive feedback regarding the quality of colleagues, with many employees forming supportive relationships with their fellow staff members and dentists. The company offers comprehensive training programs for dental assistants, and provides opportunities for hands-on clinical experience in a fast-paced environment.
However, employees have identified areas for improvement, particularly regarding management support and communication across different levels of the organisation. Staff members report that workload and expectations can be demanding, especially during busy periods. There are also suggestions that the workplace environment could benefit from enhanced staff wellbeing initiatives and improved communication channels.
Is this AI summary useful?
Recent reviews
1.0
Dentist
Mar 2026All Sydney NSW1 to 2 years in the role, former employee
Values and culture in this company are questionable!
The good thingsSome lovely staff and fellow dentists.
The challengesToxic work environment with absolutely no respect for the Dentists bringing in the revenue. Their feedback is not valued and constantly turned back!
Centre leader lacks leadership skills and qualities to lead a team that would show accountability! No support from higher management. No care for patient outcomes!
1.0
Dental Assistant
Jan 2026Strathpine QLD 45003 to 4 years in the role, former employee
Soul destroying and exhausting
The good thingsMade some nice friends
The challengesEverything could be improved. Toxic work environment. Back stabbing, gaslighting, passive aggressive and gossipy. Centre leader the worst of them all. Complaining to higher management doesn’t help either. When I spoke up I was singled out and ghosted off the roster.
1.0
Manager
Jan 2026Gosford & Central Coast NSWLess than 1 year in the role, former employee
There is good reason there are always jobs here…..they can’t keep staff.
The good thingsLiterally nothing I can’t think of.
The challengesThe most horrible workplace I have ever experienced.
Regional Manager gaslit, was incredibly rude and nasty to me and made my life a misery in a brand new role that I do my absolute best to learn in.
The back stabbing and below par behaviour of upper management was a disgrace.
If you’re applying for a role, scroll past it. There is a reason it’s available!!
There is a reason there is a high turn over of staff.
I would go days without breaks to ensure my team had their break.
This was still “frowned upon”, when I made sure they were having breaks!!???
Run, don’t walk away from this horrible workplace environment.
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