Pacific Smiles Group receives positive feedback regarding the quality of colleagues, with many employees forming supportive relationships with their fellow staff members and dentists. The company offers comprehensive training programs for dental assistants, and provides opportunities for hands-on clinical experience in a fast-paced environment.
However, employees have identified areas for improvement, particularly regarding management support and communication across different levels of the organisation. Staff members report that workload and expectations can be demanding, especially during busy periods. There are also suggestions that the workplace environment could benefit from enhanced staff wellbeing initiatives and improved communication channels.