Join the Silk Hospitality team as a Housekeeping Supervisor in NSW!
Join the Silk Hospitality team as a Housekeeping Supervisor in NSW!
3d ago
3d ago
Silk Hospitality
(70 reviews)
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Specialities
Housekeeping, Hotel Services, Outsourcing
Company size
1,001-5,000
Primary location
Perth, Western Australia
Silk Hospitality is a proudly Australian owned and operated hotel services company. Silk Hospitality was founded in 2009 and has since become the leading provider of comprehensive, top-tier housekeeping services for the luxury hotel sector throughout Australia. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional tailored client experience.
Jobs at Silk Hospitality
Based on your search activityJoin Silk Hospitality as an Executive Housekeeper at Central Melbourne hotel. Lead a team and deliver exceptional service and presentation standards.
Join Silk Hospitality as an Executive Housekeeper at Central Melbourne hotel. Lead a team and deliver exceptional service and presentation standards.
22d ago
22d ago
Reviews overview
4.170 ratings in total
5
49
4
4
3
1
2
8
1
8
84%
79%
What’s it like working at Silk Hospitality?
AI summary of recent reviews
Employees consistently praise the friendly and supportive team at Silk Hospitality, highlighting that colleagues are helpful and professional. The work environment is described as positive, encouraging and fun, with a strong emphasis on diversity and inclusion. Many appreciate the opportunities to learn and grow, with good progression and career development available, supported by encouraging management.
However, there are some potential challenges, such as the fast-paced environment which requires quick learning, strong organisational skills and the ability to manage multiple priorities. Some employees have noted concerns about management experience and professionalism in certain areas, and a few mentioned that tight budgets and time constraints can create pressure, particularly when staffing levels are limited.
Is this AI summary useful?
Recent reviews
2.0
Housekeeping Attendant
Mar 2026Melbourne VIC 30002 to 3 years in the role, former employee
Employees are an asset and should be treated as one
The good thingsThe people I worked with and the customers I worked hard for, learnt a lot here
The challengesRoom timings too short and budgets too tight. We are people and should be treated well not like we don’t matter that much
1.0
Houperson
Jun 2025Perth WA 60002 to 3 years in the role, former employee
I worked at this company for over two years, and unfortunately, my experience was far from positive. The work environment was consistently stressful, with poor management practices and a serious lack of support for employees. Constructive feedback was rarely welcomed, and instead of fostering a culture of growth and collaboration, the atmosphere often felt toxic and demoralizing.
There was no recognition for hard work, and favoritism seemed to drive most decisions rather than merit. Communication from upper management was inconsistent, and often employees were left in the dark regarding important changes or expectations.
Overall, I do not recommend this company to anyone looking for a healthy, respectful, or growth-oriented workplace. I stayed as long as I did hoping for improvement, but unfortunately, the core issues were never addressed.
The good thingsNothingggggggggggggggggggggg.
The challengesToxiccccccccccccccccccccccccccc.
5.0
Room Attendant
Jan 2025Brisbane QLD 4000Less than 1 year in the role, former employee
I enjoyed working in the company and learn some things.
The good thingsGood people, good management, good company
The challengesNone so far. My experience is good even if its is short time
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