Employees at Southern Cross Care VIC appreciate the opportunity to help clients live independently and provide care and support, finding the work rewarding, particularly when interacting with residents. They value the great teamwork and positive, supportive environment among colleagues, as well as the flexibility to balance work and family commitments. Many employees also indicate that management is supportive and good to work for, and value the opportunities for further education and learning how to manage different situations.
However, there are some potential challenges, such as issues with management in some cases, including poor communication or a lack of a safe work environment. Achieving a good work-life balance can be difficult at times due to the nature of the role. Employees sometimes face challenges with scheduling and travel times between clients, with gaps being too long or too short. Working with frail, aged clients and their families can be emotionally challenging at times. Additionally, some reviewers mentioned staff shortages as a potential challenge.