Relationship Manager
Manage the relationships between an organisation and a range of stakeholders.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be a Relationship Manager?
- How to become a Relationship Manager
- Latest Relationship Manager jobs
- Top skills and experience for Relationship Managers
- Is Relationship Manager the right role for you?
- Relationship Manager role reviews
What's it like to be a Relationship Manager?
Relationship Managers are responsible for communicating with certain people or entities inside or outside of the company they work for. Relationship Managers may interact with a range of stakeholders: businesses, clients, vendors, customers, communities and government.
Tasks and duties
- Understanding customer needs and developing strategies to address them.
- Approaching new customers to establish relationships.
- Resolving customer complaints.
- Gaining knowledge of competitors and conducting competitor analysis.
- Identifying key personnel in client companies or organisations and cultivating relationships with them.
- Working with the ultimate aims of client preservation and contract renewal.
- Communicating opportunities for upselling or cross-selling with the sales team.
How to become a Relationship Manager
Formal qualifications are not essential to work as a Relationship Manager. A qualification in a related field may be an advantage when seeking employment.
- Strengthen your customer service and relationship-building skills in an entry-level role in sales, customer service, administration or a related field.
- Consider completing a bachelor degree in business, marketing, or management. This will usually take 3 years of full-time study, and completion of year 12 with an adequate ATAR score is often required for entry.
Compare your salary
Find out how your salary compares with the average salary for Relationship Managers.Latest Relationship Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Relationship Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Relationship Manager employers on SEEK are looking for job seekers with expertise in the following areas. Relationship Management
Lending
Account Management
Business Opportunity
Credit Assessment
Relationship Building
Commercial Lending
CRM Software
Portfolio Management
Sales
Source: SEEK job ads and SEEK Profile data
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Latest Relationship Manager reviews
May 2021
If you love people and want to grow - Relationship Manager is your calling!
Reviewer's QualificationDiploma of Financial Services
Experience1 – 4 years
Organisation sizeLarge (200+ employees)
SpecialisationSuperannuation
The good things“You need to be passionate about helping both members and employers"
The good things:
If love challenges and want to grow, well this is a perfect role. It's quite autonomous, which means you draw on ...
The challengesYou deal with a wide range of personalities from very pleasant to quite demanding and unappreciative. You need to always understand in mot cases, it's not you but the situation that people are not hap...
Read more
May 2021
Relationship Management is about managing the relationship between customer and the company
Reviewer's QualificationBachelor of Information Technology
Experience1 – 4 years
Organisation sizeMedium (20-199 employees)
SpecialisationCyber Security
The good thingsBeing a Relationship Manager in IT is good as I get to find out what customers want, then get the satisfaction of delivering the required applications and services. The role is more about talking to ...
The challengesThe challenges are getting internal teams to deliver on time, as they get unexpected issues and other projects demanding their time. When there are project delays, I have the job of notifying the cu...
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
