Account Manager
Manage the relationship between a business and its clients.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be an Account Manager?
- How to become an Account Manager
- Latest Account Manager jobs
- Top skills and experience for Account Managers
- Is Account Manager the right role for you?
- Account Manager role reviews
What's it like to be an Account Manager?
An Account Manager is responsible for the relationships an organisation has with particular clients. The key liaison between the organisation and the clients they look after, an Account Manager walks the line between business goals and client needs.Did you find this video helpful?
Tasks and duties
- Delivering the best possible customer service with a view to growing and supporting long-term relationships.
- Ensuring deliverables are received in an accurate and timely way, while preserving the customer relationship.
- Helping customers understand changes within the company and the market, or a change in access to products and services.
- Working with the business development and sales teams to hand customers over smoothly to each other, so that customer experience is optimal.
- Giving presentations and reporting progress to both customers and internal teams.
- Problem-solving for customers in a way that ensures the relationship remains positive.
- Acting as the key liaison between customers and internal teams.
How to become an Account Manager
You don’t need qualifications to get your foot in the door as an Account Manager, but they may help you get ahead.
- Consider completing a Diploma of Business (BSB50120) at a TAFE or through a private training organisation.
- Alternatively, consider completing a Bachelor degree majoring in Commerce, Business or Marketing. These courses take 3 years to complete, and you’ll need to have completed year 12 or gain admission through an alternative pathway.
- Get your foot in the door in a sales role and learn on the job. Completing a postgraduate qualification such as a Graduate Certificate in Customer Success Management may help to extend your career outcomes.
Compare your salary
Find out how your salary compares with the average salary for Account Managers.Latest Account Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Account Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Account Manager employers on SEEK are looking for job seekers with expertise in the following areas. Account Management
Sales
Relationship Management
Business Opportunity
Relationship Building
Key Accounts
Negotiation
CRM Software
Results Focused
Customer Service
Source: SEEK job ads and SEEK Profile data
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Latest Account Manager reviews
Dec 2024
My experience as a Key Account Manager has been both rewarding and dynamic, where I've had the opportunity to build strong, lasting client relationships, drive business growth, and navigate complex challenges to deliver tailored solutions that exceed expectations.
Reviewer's QualificationBachelor of Fashion Design (Marketing)
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationManufacturing, Transport & Logistics
The good things1. Building Strong Relationships
You likely enjoy fostering long-term, trusted relationships with key clients. It’s rewarding to be a reliable partner who helps them solve problems and achieve their b...
The challengesWhile being a Key Account Manager offers many exciting and fulfilling aspects—such as relationship-building, problem-solving, and achieving targets—it also comes with challenges like high pressure, em...
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Apr 2025
A high-impact role that blends strategy, relationships, and results
Reviewer's QualificationBachelor of Engineering
Experience10+ years
Organisation sizeLarge (200+ employees)
SpecialisationInformation & Communication Technology
The good thingsWhat I like most about my role as an Account Manager is the perfect blend of strategy, relationship-building, and problem-solving.
Every day brings a new opportunity to connect with clients, understa...
The challengesWhile I truly enjoy the dynamic nature of the Account Manager role, one of the more challenging aspects is managing competing priorities under tight deadlines — especially when multiple clients requir...
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Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
