Employees consistently praise NESA for its good, helpful and hardworking people who create a warm, grounded and non-political environment. The organisation is described as inclusive and appreciative, where employees feel their voice matters and they work as part of a team with a shared commitment to supporting the NSW education system. The flexible culture and genuine value placed on work/life balance are also highly regarded by staff.
However, there are some potential challenges, including heavy administrative layers and complex approval processes that can lead to delays in delivery and communication. The slow pace of the organisation can make it difficult to respond quickly in a fast-moving environment. Additionally, some positions are contract-based, requiring employees to reapply at the end of their contract period.