Employees appreciate the friendly and supportive colleagues at Campbelltown City Council, with many noting that coworkers are great to work alongside. The flexible working arrangements allow employees to adjust their schedules as needed, and pay is competitive and meets industry standards. Working at the Council provides the opportunity to make a meaningful difference in the local community and help residents directly. Some employees also highlight that their direct managers and team leaders are approachable, professional and supportive.
However, there are some potential challenges, including concerns about management and leadership at senior levels, with inconsistency in decision-making and accountability. The prevalence of temporary positions can lead to frequent team changes, and opportunities for promotion and professional growth may be limited in some areas. Workload can be high, particularly during busy periods when some departments experience understaffing. Additionally, onboarding could be improved to help new employees adapt to systems and processes more easily, and communication between departments could be enhanced for better coordination.